#493 – Jeff Kaplan: World of Warcraft, Overwatch, Blizzard, and Future of Gaming
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Matchmaking can’t optimize fairness, speed, and friendship equally
Kaplan discusses matchmaking after online toxicity and hero design. A system can seek balanced skill, short queues, regional latency, role coverage, and groups playing together, but those goals compete. Players often experience the compromise as a personal failure of the game, even when improving one dimension would visibly worsen another.
After Poddy editorial starter Based on the episode chapter notes.
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